We Are Here to Help You
General Questions
- Phone: 360-664-1160
- Hours: Monday through Friday, 8:30 a.m. to noon and 1 to 4:30 p.m.
- TTY Relay Services for hearing or speech help:
- Dial 1-800-833-6384 or 711.
- Give the relay operator our phone number: 360-664-1160.
Consumer Complaints
File a complaint against a regulated company.
- Phone: Toll-free at 1-888-333-WUTC (9882)
- Hours: 9 a.m. to 12:30 p.m. and 1:30 to 4 p.m.
- Note: This line is closed on Tuesdays and Thursdays.
Public Comments
Submit comments on a case or company filing.
- Phone: Toll-free at 1-888-333-WUTC (9882)
- Hours: 9 a.m. to 12:30 p.m. and 1:30 to 4 p.m
Reach Out to Us
- Legislative Updates: For questions about new laws or the Legislature, email LegislativeProgram@utc.wa.gov.
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Media Inquiries: For news or media questions, email Media@utc.wa.gov or call 360-664-1116.
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Outreach Requests: To request printed brochures or a speaker for an event, email Outreach@utc.wa.gov.
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Public Records: To request copies of documents or filings, submit a public records request online or call 360-664-1234.
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UTC Teams and Staff: To contact a specific team or staff member, visit our UTC divisions page.
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Website Issues: To report a problem with the website or ask a question, email Webmaster@utc.wa.gov.
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Your Privacy: For questions about how we protect your information, email Privacy@utc.wa.gov or call 360-664-1234.
Address
- Main Office: Our building is in northeast Thurston County at 621 Woodland Square Loop SE in Lacey, WA.
- Visitors: Get details about entrances, parking, and our lobby before you visit the UTC.