Customer Notice

For the latest information, resources, and guidance related to COVID-19, please visit our COVID-19 information page or visit our COVID-19 Utility Bill Assistance page.



LACEY, Wash. - The Washington Utilities and Transportation Commission today announced the appointment of Amanda Maxwell as the agency’s new executive director.  

Maxwell has held several positions at the commission over the last 13 years. Most recently, she served… Read more

Topic(s): General

Docket Number: U-200281


More than half a million Washingtonians are at risk of having electricity, natural gas or water services shut off

LACEY, Wash. - The emergency proclamation preventing shut-off of water, electricity or natural gas services is slated to end Sept. 30. It… Read more

Topic(s): Consumer, Energy, Water

Docket Number: UE-200994 

Public invited to comment on Northwest Natural Gas rate request 

LACEY, Wash. – Northwest Natural Gas customers will have the opportunity to provide comments to state regulators on the company’s proposed natural gas rate increase. 


Virtual-only… Read more

Topic(s): Consumer, Energy, General

Media Contact: (360) 664-1116 or  

On 8-11 remember to call 811 before you dig  

Request utility locates at least two business days before digging starts 

LACEY, Wash. – Tomorrow, Aug. 11 marks the date 8-11 as a natural reminder to… Read more

Topic(s): Consumer, General

Media Contact: (360) 664-1116 or

Docket number: UG-200994

Editor’s note: This news release reflects the position of energy staff of the Washington Utilities and Transportation Commission (UTC) and NOT the views of the three-member commission. It… Read more

Topic(s): Consumer, Energy

LACEY, Wash. – State regulators added protections for water utility customers experiencing financial hardships due to the pandemic. This comes following an update to Gov. Inslee’s statewide ratepayer assistance proclamation.

The commission ordered private water companies in… Read more

Topic(s): Consumer, Water

Docket number: U-200281

Gov. Inslee issues moratorium extension

LACEY, Wash. - State regulators extended protections for electric and natural gas utility customers experiencing financial hardships due to the pandemic, following an extension of Gov. Jay Inslee’s statewide ratepayer… Read more

Topic(s): Consumer, Energy
TUUSSO building three new solar facilities in Kittitas County

LACEY, Wash. - The Energy Facility Site Evaluation Council (EFSEC) approved the Initial Site Restoration Plan for the Columbia Solar energy project, allowing TUUSSO to start construction today on three new solar… Read more

Topic(s): Energy, General