The Consumer Protection Help Line hours have changed. It is now available from 8:30 a.m. to 4:30 p.m. You can always file a complaint at any time online, by mail, or email.

Customer Notice

For the latest information, resources, and guidance related to COVID-19, please visit our COVID-19 information page or visit our COVID-19 Utility Bill Assistance page.

Community Solar

Online Payments

Community Solar Rules

Community Solar Law

Community solar companies are individuals, firms, or corporations, other than established electric utilities or community solar cooperatives, that own solar energy projects with maximum rated generating capacities of 1 MW within Washington state and that provide solar energy generated from those projects to paying customers.

​Companies We Regulate

Information for Companies

The commission will take an action within 30 days once application is complete.

Information for Consumers