The Consumer Protection Help Line hours have changed. It is now available from 8:30 a.m. to 4:30 p.m. You can always file a complaint at any time online, by mail, or email.

Customer Notice

For the latest information, resources, and guidance related to COVID-19, please visit our COVID-19 information page or visit our COVID-19 Utility Bill Assistance page.

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Receive text notifications regarding the UTC's operational status (weather closures, delays, lockdowns, etc.) by texting "WAUTC Alerts" to 468-311.

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