The Consumer Protection Help Line hours have changed. It is now available from 8:30 a.m. to 4:30 p.m. You can always file a complaint at any time online, by mail, or email.

Customer Notice

For the latest information, resources, and guidance related to COVID-19, please visit our COVID-19 information page or visit our COVID-19 Utility Bill Assistance page.

HB 1841 Rulemaking - TR-200536

On July 20, 2020, the commission filed a Preproposal Statement of Inquiry (CR-101) with the Office of the Code Reviser, to be published under WSR #20-15-127. On July 21, 2020, the commission issued a notice in docket TR-200536, providing opportunity to file written comments on questions detailed in the notice by Sept. 4, 2020.

On Sept. 25, 2020, the commission issued a notice scheduling a virtual workshop to discuss comments received and implementation of HB 1841 to be held Thursday, Nov. 19, 2020 at 9 a.m. To participate using the Microsoft Teams web application, use the the following link: Join Microsoft Teams Meeting. To participate by phone, dial 253-372-2181, Conference ID: 850 852 128#. (AgendaPresentationComment Matrix).

TR-200536 - All Documents