About In-State Moves
The commission regulates household moving companies that conduct moves within the state of Washington. A moving company operating within Washington must have a valid permit from the UTC. It is illegal for movers to work without one.
Some unlicensed moving companies exploit their customers, keep goods until a large payment is made, and illegally increase their estimates. Before you hire a mover, confirm that they have their permit. The UTC ensures that companies with permits charge fair and proper rates, carry insurance, and keep their vehicles safely maintained.
If you hire an illegal mover, UTC staff are very limited in ways to help if something goes wrong.
About Out-of-state Moves
The commission does not regulate moves that happen between states. If you are moving across state lines, check the company's permit status with the Federal Motor Carrier Safety Administration (FMCSA) or call 1-800-637-0637. You can also file a complaint with FMSCA.
Consumer Guide for Moving in Washington State
If you are moving in Washington, you should know your rights and what to look for when hiring a moving company. The complete Consumer Guide for Moving in Washington State covers all you need to know, like costs, liability insurance, storage, and how to file a claim.
- Complete Consumer Guide to Moving in Washington State - English
- Fact Sheet Consumer Guide to Moving in Washington State (PDF) - English
- Fact Sheet Consumer Guide to Moving in Washington State (PDF) - En Español
- Fact Sheet Consumer Guide to Moving in Washington State (PDF) - На русском
- Fact Sheet Consumer Guide to Moving in Washington State (PDF) - 繁體中文
- Fact Sheet Consumer Guide to Moving in Washington State (PDF) - Bằng tiếng việt
Companies We Regulate
Fact Sheets
Rules and Rates
- Movers' Tariff outlines the rates and services companies can charge.
- If you need help understanding information in the tariffs, email Consumer@utc.wa.gov.
Report an Illegal Moving Company
- Email ReportIllegalMovers@utc.wa.gov.
- Call 360-664-1121.