1. Home
  2. UTC Case Docket Detail Page
  3. UTC Case Docket Document Sets

UTC Case Docket Document Sets

Filing UT - 140597

Company: Qwest Corporation
DBA: CenturyLink QC
Filing Type: Staff Investigation
Case Status: Closed
Dates (Opened & Effective): 04/10/2014 & 04/20/2024
Summary: Investigation into CenturyLink's statewide 911 service outage on April 10, 2014.

 

Document Type Date Description
Confidentiality Agreement 08/23/2019 Confidentiality Agreement signed by Jacque Hawkins-Jones, on behalf of Staff, from Harry Fukano
Confidentiality Agreement 08/07/2019 Confidentiality Agreement signed by Harry Fukano, on behalf of Staff, from Harry Fukano.
Confidentiality Agreement 07/15/2019 Commission Staff confidentiality agreement signed by Bridgit Feeser from Daniel Teimouri.
Confidentiality Agreement 06/11/2019 Confidentiality agreement signed by Jeffrey S. Wheeler on behalf of Commission Staff from Daniel Teimouri
Order - Other 04/24/2019 Order 04 Granting, in Part, Motion to Amend Order 02, Order 04 Granting, in Part, Motion to Amend Order 01
Transcript 04/03/2019 Transcript; Volume 3; April 03, 2019; Pages 173-204. (via email) (hard copy rec'd 04-23-19)
Document 04/03/2019 Transcript Verification; Date: 04/03/19; Time: 9:30-11:11 am; Pages: 30; Expedited: No. (via email) (Billed 5/7/19)
Notice of Hearing 03/25/2019 Notice of Hearing on Motions to Enforce Protective Order (To be held Wednesday, April 3, 2019, at 9:30 a.m.)
Response 03/22/2019 Response to CenturyLink's Motions to Enforce Protective Orders, and Motion for Modification, or, in the Alternative, Motion for Investigative Subpoena, on behalf of Staff, from Harry Fukano.
Notice 03/18/2019 Notice of Opportunity to Respond to Motions to Enforce protective Order (By Friday, March 22, 2019)
Motion 03/15/2019 Motion to Enforce Protective Order, on behalf of Qwest Corporation d/b/a CenturyLink QC, from Lisa Anderl. (via web portal)
Confidentiality Agreement 03/08/2019 Confidentiality Agreement on behalf of Commission Staff signed by Glenn A. Roach from Sally Brown
Compliance 10/24/2018 Redacted Revised Annual 911 Circuit Diversity Audit Results, on behalf of CenturyLink, from Josie Addington. (via web portal)
Compliance 10/18/2018 Redacted FCC Annual 911 Circuit Diversity Audit Results for 2018, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Compliance 04/06/2018 Redacted FCC Compliance Reports, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Compliance 10/31/2017 Redacted Annual 911 Circuit Diversity Audit Results of 2017, on behalf of CenturyLink, from Lisa A. Anderl. (via web portal)
Compliance 04/06/2017 Redacted FCC Compliance Reports, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Compliance 11/16/2016 Confidential Annual 911 Circuit Diversity Audit Results of 2016, on behalf of CenturyLink, from Lisa A. Anderl. (via web portal)(hard copies rec'd 11/17/16)
Compliance 11/16/2016 Redacted Annual 911 Circuit Diversity Audit Results of 2016, on behalf of CenturyLink, from Lisa A. Anderl. (via web portal)(hard copies rec'd 11/17/16)
Compliance 04/06/2016 Redacted Annual Compliance Report, on behalf of CenturyLink, from Lisa A. Anderl. (via web portal)(hard copy rec'd 04/07/16)
Compliance 03/29/2016 Penalty payment of $2,854,750, pursuant to terms of the Multiparty Settlement Agreement, on behalf of CenturyLink, from Lisa A. Anderl. (Copy of check not posted as it contains private financial account information)(via web portal)(check received via mail)
Exhibit 03/01/2016 Exhibits CTL-1T - CTL-8, SP-1T - SP-6, DCB-1T - DCB-33C, TRO-1T - TRO-12, AC-1T, PC-1, BR-1C, and BR-2 admitted.
Order - Final 02/22/2016 Order 03, Final Order Approving Settlement Agreement.
Transcript 01/29/2016 Transcript; Volume 2; January 12, 2016; Pages 13-172. (via email)(hard copy received 02/01/16)
Response 01/25/2016 REDACTED Supplemental Response to Public Counsel Data Request No. 26, Exhibit CTL-7C, on behalf of CenturyLink, from Lisa A. Anderl. (via web portal)(hard copy rec'd 01/26/16)
Response 01/22/2016 Response to Bench Request No. 2 on behalf of Public Counsel from Lisa Gafken. (via web portal)
Document 01/19/2016 Public Redacted version of the response to BR-1 numbered Exhibit BR-1C on behalf of CenturyLInk from Lisa A. Anderl. (via web portal) (hardcopy rec'd 01/20/16)
Document 01/19/2016 Offer of Public Comment Exhibit No. PC-1 on behalf of Public Counsel from Lisa W. Gafken. (via web portal) (hardcopy rec'd 1/20/16)
Document 01/07/2016 Redacted version of Cross-Examination Estimates and Exhibits of Mr. Bergmann, Mr. Orr and Ms. Cappola on behalf of CenturyLink from Lisa A. Anderl. (via web portal)
Document 01/07/2016 Redacted version of Cross-Examination Exhibits of Mark Reynolds, Stacy Hartman, and Susie Paul, and Exhibit List, on behalf of Public Counsel, from Lisa Gafken. (via web portal)(hard copy rec'd 01/08/2016)
Response 01/06/2016 Response to Public Counsel's Motion for Opportunity to File Closing Brief, on behalf of CenturyLink, from Lisa A. Anderl. (via web portal)(hard copy rec'd 01/07/16)
Letter 01/06/2016 Letter regarding Cross Exam, on behalf of Staff, from Julian Beattie
Response 12/30/2015 Response to Motion for Opportunity to File Closing Brief, on behalf of Staff, from Sally Brown
Motion 12/30/2015 Public Counsel's Motion requesting brief from Lisa W. Gafken. (via web portal)
Confidentiality Agreement 12/23/2015 Confidentiality Agreement signed by Jing Y. Roth, on behalf of Staff, from Sally Brown
Testimony 12/18/2015 Revised Direct Testimony of David C. Bergmann, on behalf of Public Counsel, from Lisa W. Gafken. (via web portal) Hard copy received 12/21/15
Comment 12/10/2015 Email regarding King County representative, on behalf of King County, from Caroline Whalen. (via email)
Testimony 12/09/2015 Rebuttal Testimony of Mark Reynolds, on behalf of CenturyLink from Lisa A. Anderl. (via web portal)(rec'd hard copy 12/09/15)
Testimony 12/08/2015 Testimony of Susie Paul, on behalf of Staff, from Julian Beattie
Email 11/24/2015 Email chain between Gregory Kopta and Lisa Gafken re: clarification of procedural schedule. (via emial)
Letter 11/20/2015 Letter requesting a date be established in the procedural schedule to provide cross examination estimates and file cross examination exhibits filed on behalf of Public Counsel from Lisa W. Gafken. (via web portal)
Testimony 10/27/2015 Redacted and Non-Confidential Direct Testimony and Exhibits of David C. Bergmann and Thomas R. On, and the Direct Testimony of Alicia Cappola on behalf of Public Counsel from Lisa W. Gafken. (via web portal) (hard copy rec'd 10/29/15)
Testimony 10/27/2015 Revised Testimony on behalf of CenturyLink from Lisa A. Anderl. (via web portal) (hard copy rec'd 10/28/15)
Testimony 10/13/2015 Testimony on behalf of Qwest Corporation dba CenturyLink from Lisa Anderl. (via web portal)(hardcopy rec'd 10-14-15)
Testimony 10/13/2015 Testimony and Exhibits of Susie Paul in Support of Settlement, on behalf of Staff, from Julian Beattie.
Email 09/14/2015 Email to Judge Kopta on behalf of parties from Lisa Anderl RE: Length of Procedural Schedule.
Notice of Hearing 09/14/2015 Notice Revising Procedural Schedule; Notice of Hearing on Settlement Proposal (Set for January 12, 2016)
Agreement 09/10/2015 Multiparty Settlement Agreement from Sally Brown.
Motion 09/10/2015 Agreed Request for Second Revision of Procedural Schedule from Sally Brown.
Confidentiality Agreement 08/19/2015 Confidential Information Agreement of David C. Bergmann, on behalf of Public Counsel from Lisa W. Gafken. (via web portal)(hardcopy rec'd 8-20-15)
Confidentiality Agreement 08/07/2015 Protective Order Confidentiality Agreements of Lisa Anderl, Maura Reynolds, Josie Addington, Stacy Hartman, John Felz, and Mark Reynolds, on behalf of Qwest Corporation dba CenturyLink QC from Maura Reynolds. (via web portal) (hard copy rec'd 08/10/2015)
Notice 08/06/2015 Notice Revising Procedural Schedule.
Letter 08/06/2015 Letter Request to Modify Procedural Schedule, on behalf of the Parties, from Julian Beattie.
Letter 07/31/2015 Letter from Todd Miller of CenturyLink to King County Executive Dow Constantine. (scanned & posted)
Letter 07/20/2015 Letter from Dow Constantine (King County Executive) to Glen Post of CenturyLink, Inc. and Mary Hester of Intrado Communications, RE: July 8, 2010(2015), May 28 and June 15, 2015 interruptions in 911 service. (scanned & posted)
Letter 07/17/2015 Letter from Public Counsel responding to the letter from Dow Constantine, King County Executive, from Lisa W. Gafken, RE: King County 911 outages. (via web portal)
Letter 07/17/2015 Redacted letter from Todd Miller of CenturyLink to Dow Constantine, King County Executive, RE: May 2015 and June 2015 King County 911 outages. (via web portal) (hard copy rec'd 07/20/2015)
Confidentiality Agreement 07/16/2015 Confidentiality Agreement signed by Sally Brown, on behalf of Staff, from Elizabeth M. DeMarco.
Notice 07/16/2015 Notice of Appearance of Sally Brown, on behalf of Staff, from Elizabeth M. DeMarco.
Notice 07/09/2015 Notice of Ex Parte Communications (Written Rebuttal Statements due by July 17, 2015).
Letter 07/06/2015 Letter from Dow Constantine (King County Executive) to CenturyLink, Inc. and Intrado Communications, RE: May 28 and June 15, 2015 interruption in 911 service. (via email) (hard copy rec'd 07/09/2015)
Confidentiality Agreement 07/08/2015 Protective Order Confidentiality Agreement of Chanda Mak on behalf of Public Counsel, from Lisa W. Gafken. (via web portal) (hard copy rec'd 07/09/2015)
Transcript 05/20/2015 Transcript Volume I; April 20, 2015; Pages 1-12. (hard copy rec'd 05/04/2015)
MASTER SERVICE LIST 04/26/2019 MASTER SERVICE LIST
Confidentiality Agreement 04/30/2015 Confidentiality Agreements signed by William Weinman, Bob Williamson, Sharon Wallace, Rebecca Beaton, Pat Hazzard, Susie Paul, Mark Vasconi and Julian Beattie, on behalf of Staff, from Julian Beattie.
Confidentiality Agreement 04/28/2015 Confidentiality agreements of Simon J. ffitch, Lisa W. Gafken, Mary Kimball, Stefanie Johnson, Lea Fisher, and Carol Baker, on behalf of Public Counsel from Lisa Gafken. (via web portal)(hardcopy rec'd 4-29-15)
Order - Protective 04/23/2015 Order 02, Protective Order.
Order - Prehearing Conference 04/22/2015 Order 01, Prehearing Conference Order; Notice of Hearing (Set for December 7, 2015, at 9:30 a.m.)
Note to file 04/20/2015 Notice of Appearance of Julian Beattie, on behalf of Staff, from Elizabeth M. DeMarco.
Letter 04/13/2015 Letter to Steve King on behalf of CenturyLink, from Lisa A. Anderl, RE: Notice of Ex Parte Communication. (via email) (hard copy rec'd 04/14/2015)
Letter 04/09/2015 Letter to Steve King on behalf of Public Counsel, from Lisa Gafken, RE: Notice of Ex Parte Communications. (via web portal) (hard copy rec'd 04/10/2015)
Notice 04/06/2015 Notice of Ex Parte Communications (Written Rebuttal Statements due by April 16, 2015.)
Email 04/06/2015 Email to Greg Kopta from Ann Rendahl, RE: FCC fines CenturyLink?Intrado for multi-state 911 outage. (via email)
Email 04/06/2015 Email to Greg Kopta from Bill Weinman regarding notification of a preliminary settlement for the 911 outage. (via email)
Email 04/06/2015 Email to Greg Kopta from Bill Weinman regarding FCC fines for multi-state 911 outage of CenturyLink and Intrado. (via email)
Letter 04/02/2015 Letter to Steve King in response to Notice of Ex Parte Communications on behalf of CenturyLink, from Lisa A. Anderl. (via email) (hard copy rec'd 04/03/2015)
Notice 04/01/2015 Notice of Ex Parte Communications (Written Rebuttal Statements due by April 13, 2015).
Notice of Hearing 03/20/2015 Notice of Prehearing Conference (Set for Monday, April 20, 2015, at 9:30 a.m.).
Order - Complaint 02/19/2015 Complaint.
Document 12/05/2014 Erratum correcting Investigation Report.
Report 12/02/2014 Investigation into CenturyLink's statewide 911 service outage on April 9-10, 2014.
Letter 10/17/2014 Redacted Letter of Additional Information and redacted version of report to Vermont E911 Board on behalf of Intrado Inc., from Mary Jane Rasher, RE: August 8, 2014 CenturyLink Statewide 911 Service Outage. (via email) (hard copy rec'd 10/20/2014)
Letter 10/02/2014 Letter to David Tucker of Vermont E911 from Ann Rendahl for Steven King, RE: Investigation into CenturyLink statewide 911 Service Outage, April 2014.
Comment 07/02/2014 Reply comments of Washington Utilities and Transportation Commission, from Steve King. (via email)
Notice 05/07/2014 Notice of Appearance of Simon J. ffitch and Lisa W. Gafken on behalf of Public Counsel, from Lisa W. Gafken. (via web portal)
Compliance 04/24/2014 Next Generation 911 System Major Outage Report, RE: April 10, 2014 system outage, on behalf of CenturyLink, from Maura E. Peterson for Mark Reynolds. (via email) (hard copy rec'd 04/25/2014)