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Filing UT - 132234

Company: Qwest Corporation
DBA: CenturyLink QC
Filing Type: Formal Complaint
Case Status: Formal
Dates (Opened & Effective): 12/06/2013 & 05/09/2024
Summary: Investigation into CenturyLink's service outage in the San Juan Islands, November 5-15, 2013.

 

Document Type Date Description
Compliance 03/29/2024 Revised San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyLink, from Peter Gose.
Compliance 02/01/2024 San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyLink, from Peter Gose.
Compliance 02/01/2024 Compliance Filing-San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyLink QC, from Peter Gose. (via web portal)
Compliance 04/04/2022 Compliance Filing RE: San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyLink QC, from Peter Gose. (via web portal)
Compliance 11/30/2021 Compliance Filing-San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyLink QC, from Peter Gose. (via web portal)
Compliance 03/24/2021 Compliance Filing associated with San Juan Islands; Technical Agreement, Measurement, Maintenance and Inspection, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Peter Gose. (via web portal)
Compliance 11/30/2020 San Juan Islands Submarine Cable Inspection Plan, on behalf of Qwest Corporation d/b/a CenturyLink QC, from David Namura. (via web portal)
MASTER SERVICE LIST 07/10/2020 Master Service List.
Letter 07/10/2020 Request to update Master Service List, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Compliance 03/25/2020 San Juan Islands; Technical Agreement; Measurement, Maintenance and Inspection, on behalf of CenturyLink, from Philip Grate. (via web portal)
Compliance 11/20/2019 Annual report for San Juan Islands Submarine Cable Inspection Plan, on behalf of Qwest Corporation d/b/a CenturyLink QC, from Philip Grate. (via web portal)
Confidentiality Agreement 08/07/2019 Confidentiality Agreement signed by Harry Fukano, on behalf of Staff, from Jennifer Cameron-Rulkowski.
Confidentiality Agreement 07/15/2019 Commission Staff confidentiality agreement signed by Bridgit Feeser from Krista Gross.
Transcript 04/03/2019 Transcript; Volume 3; April 03, 2019; Pages 67-98. (via email) (hard copy rec'd 04-23-19)
Document 04/03/2019 Transcript Verification; Date: 04/03/19; Time: 9:30-11:11 am; Pages: 30; Expedited: No. (via email) (Billed 5/7/19)
Compliance 03/28/2019 Compliance with Order 03 associated with San Juan Islands; Technical Agreement, Measurement, Maintenance and Inspection, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Philip Grate. (via web portal)
Notice of Hearing 03/25/2019 Notice of Hearing on Motions to Enforce Protective Order (To be held Wednesday, April 3, 2019, at 9:30 a.m.)
Response 03/22/2019 Response to CenturyLink's Motions to Enforce Protective Orders, and Motion for Modification, or, in the Alternative, Motion for Investigative Subpoena, on behalf of Staff, from Harry Fukano.
Notice 03/18/2019 Notice of Opportunity to Respond to Motions to Enforce protective Order (By Friday, March 22, 2019)
Motion 03/15/2019 Motion to Enforce Protective Order, on behalf of CenturyLink, from Lisa Anderl. (via web portal)
Confidentiality Agreement 03/11/2019 Confidentiality agreements on behalf of Commission Staff signed by Susie Paul and Glenn A. Roach from Sally Brown
Compliance 11/02/2018 San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Philip Grate. (via web portal)
Compliance 03/28/2018 Compliance with Order 03 associated with San Juan Islands; Technical Agreement, Measurement, Maintenance and Inspection, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Philip Grate. (via web portal)
Compliance 03/06/2018 Compliance with Order 05, Update to Invitation List for Daily Conference Calls, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa Anderl. (via web portal)
Compliance 11/30/2017 San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Philip Grate. (via web portal)
Compliance 06/26/2017 Compliance with Order 06, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa Anderl. (via web portal)
Order - Other 06/01/2017 Order 06, Order Imposing Suspended Penalties
Motion 05/22/2017 Response to Staff's Amended Motion for Enforcement of Suspended Penalty Due to a Violation of a Commission Order, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa Anderl. (via web portal)
Motion 05/22/2017 Response to Staff Motion for Enforcement of Suspended Penalty Due to Violation of Commission Order, on behalf of Public Counsel, from Lisa Gafken. (via web portal)(hard copies rec'd 05/23/17)
Motion 05/19/2017 Motion for Leave to Amend Motion for Enforcement of Suspended Penalty Due to Violation of a Commission Order, Amended Motion for Enforcement of Suspended Penalty Due to Violation of a Commission Order, and Amended Declaration of Susie Paul in Support of Motion, on behalf of Staff, from Jeff Roberson
Report 05/17/2017 Orcas Island Microwave and Antenna Site Inspection Report, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Philip Grate. (via email)
Notice 05/09/2017 Notice of Deadline to Respond
Motion 05/05/2017 Motion for Enforcement of Suspended Penalty Due to Violation of Commission Order, and supporting Declaration of Susie Paul and Attachments
Notice 05/03/2017 Notice of Appearance of Jeff Roberson, on behalf of Staff, from Elizabeth M. DeMarco
Letter 03/31/2017 Letters RE: CenturyLink fiber optic cable and Orcas Power & Light Cooperative submarine cable, on behalf of Orcas Power & Light Cooperative, from Joel Paisner. (via web portal)
Compliance 03/31/2017 San Juan Islands Annual Measurement, Maintenance and Inspection Technical Agreement, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Philip E. Grate. (via email)
Compliance 11/30/2016 Cable Inspection Plan in compliance with Order 03, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Phil Grate. (via web portal)(hard copies rec'd 12/01/16)
Compliance 06/28/2016 Completion of modification of outage notification system on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl. (via email) (hard copy rec'd 6/29/16)
Order - Other 05/02/2016 Order 05, Order Approving San Juan County Outage Communications Plan and Washington State Outage Communications Plan, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink.
Compliance 04/29/2016 Second Revised Attachment A to January 20, 2016 compliance filing, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl. (via web portal) (hard copy rec'd 5/2/16)
Open Meeting Memo 04/28/2016 Open Meeting Memo for the April 28, 2016 Open Meeting.
Notice 04/08/2016 Notice of Recessed Open Meeting (Thursday, April 28, 2016, at 1:30 p.m.)
Comment 03/25/2016 Comments on behalf of the Washington State E9-1-1 Coordinator's Office, from Sigfred J. Dahl. (via email)
Letter 03/16/2016 Plan Support Letter from Brendan Cowan on behalf of San Juan County Department of Emergency Management. (via email)
Compliance 03/14/2016 Annual report for San Juan Islands Measurement, Maintenance and Inspection Technical Agreement, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl. (via web portal)
Compliance 03/01/2016 Revised San Juan County Communications Plan; Statewide Communications Plan; and Register of All Meetings, Calls and Other Ancillary Steps Taken, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl. (via web portal)(hard copy rec'd 03/02/16)
Compliance 01/20/2016 Filing in compliance with Order No. 3, regarding San Juan County Communications Plan, and Statewide Communications Plan, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl (via web portal) (hardcopy rec'd 01/21/16)
Compliance 01/15/2016 Compliance Filing RE: Service Quality Repairs, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl. (via email)(hard copy rec'd 01/19/2016)
Compliance 11/30/2015 Compliance filing re: CenturyLink's San Juan Islands Submarine Cable Inspection Plan, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl. (via web portal)(hard copy rec'd 12/01/2015)
Order - Other 11/17/2015 Order 04 - Order granting petition to clarify Final Order.
Compliance 11/03/2015 Cover letter for penalty payment filed on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, by Lisa A. Anderl. (via web portal).
Petition 10/30/2015 Petition for clarification filed on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, by Josie G. Addington. (via web portal).
Order - Final 10/20/2015 Order 03 - Final Order Accepting and Adopting Settlement Agreement with Conditions.
Transcript 09/27/2015 Transcript Volume II; August 27, 2015; Pages 11-66
Document 08/12/2015 Response to Bench Request No. 1 on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl. (via web portal) (hard copy rec'd 08/13/2015)
Notice 08/11/2015 Notice of Bench Request (Due by Wednesday, August 19, 2015, at 3:00 p.m.)
Notice of Hearing 07/27/2015 Notice of Hearing on Settlement Proposal (Set for Thursday, August 27, 2015, 3:00 p.m.)
Agreement 06/26/2015 Revised Settlement Agreement, Red-Line Settlement Agreement and Joint Testimony, on behalf of the Parties, from Jennifer Cameron-Rulkowski.
Agreement 06/02/2015 Settlement Agreement, on behalf of the Parties, from Jennifer Cameron-Rulkowski.
Document 06/01/2015 Status Report on behalf of parties from Lisa Anderal. (via web portal)
Confidentiality Agreement 04/29/2015 Confidentiality Agreement signed by Sally Brown, on behalf of Staff, from Elizabeth M. DeMarco.
Notice 04/29/2015 Notice Suspending Procedural Schedule and Notice Requiring filing of Settlement Documents. (By Monday, June 1, 2015)
Letter 04/28/2015 Letter/request to suspend schedule, on behalf of the Parties, from Jennifer Cameron-Rulkowski.
Confidentiality Agreement 04/02/2015 Confidentiality Agreement signed by Robert Williamson on behalf of Commission Staff from Jennifer Cameron-Rulkowski.
Confidentiality Agreement 03/10/2015 Confidentiality Agreement signed by Rayne Pearson, on behalf of Staff, from Jennifer Cameron-Rulkowski.
Confidentiality Agreement 03/10/2015 Confidentiality Agreement for Carol Baker on behalf of Public Counsel from Lisa Gafken. (via web portal) (hard copy rec'd 03/11/2015)
Confidentiality Agreement 03/03/2015 Confidentiality Agreements signed by William H. Weinman, Rebecca Beaton, Mark Vasconi, Pat Hazzard, Sharon Wallace and Jennifer Cameron-Rulkowski, on behalf of Staff, from Elizabeth M. DeMarco.
Confidentiality Agreement 03/03/2015 Confidentiality Agreement for Simon J. ffitch, Lisa W. Gafken, Mary Kimball, Lea Fisher, Stefanie Johnson, and Chanda Mak, on behalf of Public Counsel from Lisa Gafken. (via web portal) (hard copy rec'd 03/04/2015)
Confidentiality Agreement 03/02/2015 Confidentiality Agreement for Lisa A. Anderl on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Josie G. Addington. (via web portal)(hardcopy rec'd 3-3-15)
Order - Protective 02/27/2015 Order 02, Protective Order.
Transcript 01/29/2015 Transcript; Volume 1; January 21, 2015, Pages: 1-10. (hard copy rec'd 2/3/2015)
Order - Prehearing Conference 01/22/2015 Order 01 - Prehearing Conference Order; Notice of Hearing (Set for August 5, 2015)
Notice of Hearing 12/22/2014 Notice Rescheduling Prehearing Conference (Now Set for January 21, 2015, at 2:00 p.m.)
Notice 12/17/2014 Notice of Appearance of Simon J. ffitch and Lisa W. Gafken, on behalf of Public Counsel, from Lisa W. Gafken. (via web portal) (hard copy rec'd 12/18/2014)
Document 12/08/2014 Notice of Appearance of Jennifer Cameron-Rulkowski, on behalf of Staff, from Elizabeth M. DeMarco.
Notice of Hearing 12/05/2014 Notice of Prehearing Conference (Set for January 16, 2015, at 9:30 a.m.)
Document 11/05/2014 Declaration of Rayne Pearson including Attachment A.
Order - Complaint 11/05/2014 Complaint.
Document 08/19/2014 Meeting Minutes of the San Juan County Council for Monday July 7, 2014.
Letter 08/11/2014 Response to the letter from San Juan County Council to Chairman Danner, on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Lisa A. Anderl, RE: 911 Outage - July 2, 2014 San Juan Cable Cut. (via email) (hard copy rec'd 08/12/14)
Letter 07/22/2014 Letter to David Danner on behalf of San Juan County Council from Rick Hughes, Chairman RE: CenturyLink outage July 2, 2014.
Report 07/21/2014 Major Outage Report on behalf of CenturyTel of Inter Island, Inc. d/b/a CenturyLink, from Mark Reynolds. (via web portal) (hard copy rec'd 07/22/2014)
Letter 07/16/2014 Letter from CenturyTel of Inter Island, Inc. d/b/a CenturyLink RE: San Juan Island outage, from Lisa A. Anderl. (via email) (hard copy rec'd 07/17/2014)
Report 08/19/2014 Staff investigation into CenturyTel of Inter Island, Inc. d/b/a CenturyLink service outage in the San Juan Islands, November 5-15, 2013.
Notice 12/09/2013 Notice of Public Comment Hearing (December 9, 2013, at 6:00 p.m.)