Beware of Imposter Scams

The UTC does not collect funds or issue refunds on behalf of utility companies. If you think that you have been targeted by this scam, please contact your utility company immediately.

Class B ILEC Reporting Requirements

LEC, Class B, Non-competitive Companies

Report Rule Reporting Period Due Date Requirements
Financial Reports  
Annual Report for Local Exchange Carriers 480-120-385 (1) yearly 1-May required
Access Charge and Universal Service Reports  
State certification requirements 480-120-399 (2) yearly 31-Aug Only if Company=ETC
Service Quality Performance Reports  
Basic service activation/installation 480-120-439 (4) monthly within 30 days maintain data
Major outages 480-120-439 (5) as needed within 10 days required (Oral reports may be requested at any time)
Summary trouble 480-120-439 (6) monthly within 30 days maintain data
Switching 480-120-439 (7) monthly within 30 days maintain data
Trunk blocking 480-120-439 (8) monthly within 30 days maintain data
Repair (Service interruptions/impairments) 480-120-439 (9) monthly within 30 days maintain data
Response time 480-120-439 (10) as requested n/a maintain data
Miscellaneous Reports        
Service extension when applicable 480-120-071 (4)(b)(i)     every six months, only when service extension tariff based on estimates is in effect AND so ordered by WUTC
Commission-referred complaints 480-120-166     as needed