Fact Sheets for Consumers

Fact Sheets for Consumers

All of these fact sheets are PDF files. 

When to Call the Commission 

• When to Call the Commission (English)
• When to Call the Commission (Arabic)
• When to Call the Commission (Chinese)
• When to Call the Commission (Korean)
• When to Call the Commission (Russian)
• When to Call the Commission (Spanish)
• When to Call the Commission (Ukrainian)
• When to Call the Commission (Vietnamese)

Call Before You Dig

• Call Before You Dig 
• Call Before You Dig for Realtors

Community Solar

• Community Solar Consumer Guide

Consumer Complaints

• Consumer Complaints
• Fact Sheet for Formal Complaints

Energy

• Energy Basic Charge
• Fact Sheet for Renewable Energy
• Fact Sheet for Understanding Your Bill and Regulated Utility (Energy Decoupling)
• Integrated Resource Planning Explained
• Managing Your Energy Bills
• Participatory Funding
• Participatory Funding (Spanish)
• Smart Meter Basics 
• Understanding Purchased Gas Cost Adjustments 

Movers

• Fact Sheet for Before Hiring a Mover (English)
• Consumer Guide to Moving in Washington (English) 
• Consumer Guide to Moving in Washington (Chinese) 
• Consumer Guide to Moving in Washington (Russian) 
• Consumer Guide to Moving in Washington (Spanish) 
• Consumer Guide to Moving in Washington (Vietnamese) 

Pipeline Safety

• Pipeline Safety in Washington State

Rail Safety

• Rail Program Overview

Ratemaking Process

• Fact Sheet for UTC Utility Ratemaking Process Explained

Solid Waste

• Consumer Guide - Residential Solid Waste Services (English)
• Consumer Guide - Residential Solid Waste Services (Spanish)

Telephone (landline)

• Fact Sheet for A Guide To Your Phone Bill 

Utility Services

• Guide to Utility Services 

Water

• Water Conservation
• Water Rates