NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.

In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

Index of Significant Decisions

UTC Records Index (updated 10/28/2024)

Pursuant to WAC 480-04-065, the commission maintains an index of key decisions to help the public access important rulings and guidance issued by the commission. This index includes:

  • Final orders in adjudicative proceedings since June 30, 1990, that contain significant analysis or decisions essential to the commission’s responsibilities.
  • Declaratory orders issued since June 30, 1990, with substantial analysis or decisions relevant to the commission’s work.
  • Interpretive and policy statements released after June 30, 1990.