NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.

In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

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​Sign-up for UTC Alerts

Sign up for UTC Alerts to get text notifications about urgent safety or operational updates, including building closures, weather delays, or other critical changes. To get started, text ALERTS to 844-440-8842.

Message and data rates may apply. Reply HELP for help or STOP to cancel. See the terms and conditions and privacy policy. Message frequency may vary.

You can also subscribe to UTC emails to get news and updates sent to you.