Financial Reports
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| Annual Report for Local Exchange Carriers |
480-120-385 (1) |
Yearly |
May 1 |
Required |
| Access Charge and Universal Service Reports |
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| State certification requirements |
480-120-399 (2) |
Yearly |
Aug. 30 |
Only if company = ETC |
Service Quality Performance Reports
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| Basic service activation/installation |
480-120-439 (4) |
Monthly |
Within 30 days |
Maintain data |
| Major outages |
480-120-439 (5) |
As needed |
Within 10 days |
Required (Oral reports may be requested at any time) |
| Summary trouble |
480-120-439 (6) |
Monthly |
Within 30 days |
Maintain data |
| Switching |
480-120-439 (7) |
Monthly |
Within 30 days |
Maintain data |
| Trunk blocking |
480-120-439 (8) |
Monthly |
Within 30 days |
Maintain data |
| Repair (Service interruptions/impairments) |
480-120-439 (9) |
Monthly |
Within 30 days |
Maintain data |
| Response time |
480-120-439 (10) |
By request |
n/a |
Maintain data |
Other Reports
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| Service extension, when applicable |
480-120-071 (4)(b)(i) |
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Every six months - Only when the service extension tariff, based on estimates, is in effect and ordered by the UTC |
| Commission-referred complaints |
480-120-166 |
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As needed |
