NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.

In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

Transportation

The UTC regulates the following privately owned companies that provide public transportation services for compensation:

UTC staff maintains operating authority, insurance, and motor carrier safety records for regulated companies.

I want to...

Railroads

The UTC also serves the public and railroad employees by implementing engineering, education, and compliance programs to reduce deaths, injuries, and property damage on or around railroads.

For more information, visit the Railroad Safety page.

Need Help?

If you need help with a regulated transportation company, please contact the commission's consumer protection help line by: