NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.

In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

Need more information?
Contact us.
A person using their phone to email, call and look at website

Contact Us

Contact

General Questions

  • Phone: Call 360-664-1160
  • Hours: 8:30 a.m. to noon and 1 to 4:30 p.m., Monday through Friday
  • TTY: 1-800-833-6384 or 711.

Consumer Complaints - To file a complaint against a regulated company.

  • Phone: 1-888-333-WUTC (9882) toll-free
  • Hours: 9:00 a.m. to 12:30 p.m. and 1:30 to 4 p.m. The hotline is closed on Tuesdays and Thursdays. 

Public Comments - To comment on commission dockets or filings, call toll-free 1-888-333-WUTC (9882).

Legislative Program - For questions related to legislative activities.

Media Line - For media inquiries, email us or call 360-664-1116.

Outreach and Education - To request consumer publications or presentations.

Records Management - For copies of documents filed with the UTC, call 360-664-1234.

Data Privacy - For data privacy-related matters, contact our records officer via email or call 360-664-1234.

Webmasters - For questions or comments about our website.

Contact a UTC Division - Staff contacts listed by division.

Address

UTC Headquarters - 621 Woodland Square Loop SE, Lacey, WA 98503

Visiting the UTC


Map