NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.

In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

Telecom Reporting Requirements

UTC rules require telecommunications companies to file a number of reports in order to meet their statutory obligations. The reporting requirements vary based on the competitive status of the company, and whether or not a company provides local exchange services. Local-exchange-service-providing companies are further divided into Class A or Class B based on the number of access lines served.