NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.

In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

Water

The UTC regulates privately-owned water companies, that serve more than 100 customers or have charges that exceed an average of $557 per customer per year. The commission does not regulate the rates or services of city, town or county water systems, Public Utility Districts, cooperative or homeowners’ associations.

Companies We Regulate

Consumer News

Consumer Publications

Water Regulation

Saving Water