NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.

In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.

Community Notices

Railroads must tell the commission and local governments at least 10 days before doing planned work that could have a major impact on a community.

This can include closing or blocking a crossing for inspection, rebuilding, or repairs.

For more details, see WAC 480-62-305 - Railroad Community Notice Requirements.

Submit a Notice

Template for Community Notice (Word)

Railroads submit community notices by email to: wutccommunitynotice@utc.wa.gov

Recent Community Notices - Updated Dec. 31, 2025

  • 9th Street, Wenatchee. USDOT 065838N. Crossing is scheduled for closure Wednesday Jan. 21 at 8:00 p.m. until Friday Jan. 23 at 5:00 a.m. for crossing surface rehabilitation. BNSF Wenatchee Roadmaster Jeff Stiver, 509-664-2223.

For questions or more details on notices, email: rail@utc.wa.gov.