NOTICE: Our Consumer Protection Helpline is unavailable, and we are unable to take calls, get voicemails, or call anyone back. We will return calls once the issue is fixed.
In the meantime, share your complaints by email to consumer@utc.wa.gov. We apologize for the inconvenience and appreciate your patience.
The UTC protects the people of Washington state by ensuring that railroads, pipeline operators, and private transportation companies are in compliance with safety regulations.