Telephone

The commission regulates companies offering landline telephone services. The commission does not regulate wireless, internet, or the rates, terms, and conditions of Voice Over Internet Protocol (VOIP).  

Companies We Regulate

• List of Regulated Telecommunication Companies
• Company Tariffs
• Company Complaint Stats

Consumer Fact Sheets

• Telephone fact sheets and guides 

Consumer Rights

• About My Bill
• Back Billing
• Deposits
• Disconnections
• Reconnection / Starting Service
• Service Complaints

Telephone Assistance Program

• Telephone Assistance
• Tribal Lifeline and Link-Up Program
• Wireless Assistance

Choosing a Telephone Company

• Local Calling Options
• Slamming

A Guide to Your Telephone Bill

• Overview
• Local Calling Information
• Long Distance Device Information

Telemarketing

• Do Not Call List

Directory Assistance

• What's the 411?

External Resources

• Federal Communications Commission (FCC)
• Tips for Communicating Before, During, and After Disasters