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Commenting on PSE rates?

We are hearing from many consumers about PSE rate increases that took effect in Jan. 2026. While we can accept comments on those issues, the dockets are closed.

Instead, we encourage PSE consumers to comment on PSE’s current open rate case in docket UE-260005, which is being reviewed now. You can submit comment with our Online Comment Form. The case will likely be decided in late 2026. In it, PSE requests:

  1. Electric increases of 15.15% in 2027, 3.74% in 2028, and 8.7% in 2029.
  2. Natural gas increases of 14.16% in 2027, 3.16% in 2028, and 3.64% in 2029.

When to Call the Commission  

The UTC regulates only privately held or investor-owned companies. For a detailed list of complaints we accept, read When to Call the Commission.

  • If you want to share your opinion about a rate increase, please use this comment form instead.
  • If your dispute is with a Public Utility District (PUD), municipal utility, or special district, you will need to contact that utility directly. 
  • If you have a dispute with a UTC-regulated utility or transportation company, you should first try to resolve it with the company. Many disputes can be resolved by asking for a supervisor. If you are unable to resolve the issue, please contact the UTC.
  • If your UTC-regulated utility service is in threat of disconnection, please contact us using the information below. 

To File a Complaint

  • File electronically using our Online Complaint Form; or
  • E-mail consumer@utc.wa.gov; or
  • Call our help line toll-free at 1-888-333-WUTC (9882) between 9:00 a.m.-12:30 p.m. and 1:30-4:00 p.m. (Note: The hotline is closed on Tuesdays and Thursdays); or
  • Write the UTC at P.O. Box 47250, Olympia, WA 98504. Please include a return address.

Please include:

  • The company's name.
  • Your name as it appears on the account.
  • Your service address.
  • Your phone number.
  • Your account number.
  • The problem you are experiencing.
  • Any steps you have taken to resolve the problem.
  • Any questions that you have.

Consumer Protection staff may contact you during the investigation with questions. When the investigation is complete, our staff will contact you to discuss the results.