Fact Sheets for Consumers
These fact sheets are offered as PDFs and more accessible web versions.
If you need a language that is not available or a more accessible version of a PDF in another language, please send an email to equity@utc.wa.gov.
When to Call the Commission
- When to Call the Commission (PDF) (Web) (English)
- When to Call the Commission (PDF) (Arabic)
- When to Call the Commission (PDF) (Chinese)
- When to Call the Commission (PDF) (Korean)
- When to Call the Commission (PDF) (Russian)
- When to Call the Commission (PDF) (Spanish)
- When to Call the Commission (PDF) (Ukrainian)
- When to Call the Commission (PDF) (Vietnamese)
Call Before You Dig
Community Solar
Consumer Complaints
Energy
- Energy Basic Charge (PDF) (Web)
- Fact Sheet for Renewable Energy (PDF) (Web)
- Fact Sheet for Understanding Your Bill and Regulated Utility (Energy Decoupling) (PDF) (Web)
- Integrated Resource Planning Explained (PDF) (Web)
- Managing Your Energy Bills (PDF) (Web)
- Participatory Funding (PDF) (Web)
- Participatory Funding (Spanish)
- Understanding Purchased Gas Cost Adjustments (PDF) (Web)
Movers
- Fact Sheet for Before Hiring a Mover (PDF) (Web) (English)
- Consumer Guide to Moving in Washington (PDF) (Web) (English)
- Consumer Guide to Moving in Washington (PDF) (Chinese)
- Consumer Guide to Moving in Washington (PDF) (Russian)
- Consumer Guide to Moving in Washington (PDF) (Spanish)
- Consumer Guide to Moving in Washington (PDF) (Vietnamese)
Pipeline Safety
Rail Safety
Ratemaking Process
Solid Waste
- Consumer Guide - Residential Solid Waste Services (PDF) (Web) (English)
- Consumer Guide - Residential Solid Waste Services (PDF) (Spanish)
Telephone (landline)
Utility Services
Water