We Are Here to Help You
General Questions
- Phone: 360-664-1160
- Hours: Monday through Friday, 8:30 a.m. to noon and 1 to 4:30 p.m.
- TTY Relay Services for hearing or speech help:
- Dial 1-800-833-6384 or 711.
- Give the relay operator our phone number: 360-664-1160.
Consumer Complaints
File a complaint against a regulated company.
- Phone: Toll-free at 1-888-333-WUTC (9882)
- Hours: 9 a.m. to 12:30 p.m. and 1:30 to 4 p.m.
- Note: This line is closed on Tuesdays and Thursdays.
Public Comments
Submit comments on a case or company filing.
- Phone: Toll-free at 1-888-333-WUTC (9882)
- Hours: 9 a.m. to 12:30 p.m. and 1:30 to 4 p.m
Reach Out to Us
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Legislative Updates
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For questions about new laws or the legislature, email LegislativeProgram@utc.wa.gov.
- Media Inquiries
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For news or media questions, email Media@utc.wa.gov or call 360-664-1116.
- Outreach Requests
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To request printed brochures or an event speaker, email Outreach@utc.wa.gov.
- Public Records
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For copies of documents and filings, submit a request online or call 360-664-1234.
- UTC Teams and Staff
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Our skilled staff is here to help answer your questions. From pipelines to policies, our subject-matter experts have you covered. To get in touch with one of our teams, visit our list of UTC Divisions.
- Website Issues
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For questions or concerns about our site, email Webmaster@utc.wa.gov.
- Your Privacy
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For questions about how we protect your data, email Privacy@utc.wa.gov or call 360-664-1234.
Address
- Main Office: Our building is in northeast Thurston County at 621 Woodland Square Loop SE in Lacey, WA.
- Visitors: Get details about entrances, parking, and our lobby before you visit the UTC.