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04/12/2024
MEDIA ADVISORY: Public invited to attend Equity Policy Statement development workshop

Media contact: 360-664-1116 or media@utc.wa.gov
Docket number: A-230217

Public invited to attend Equity Policy Statement development workshop

LACEY, Wash. – The Utilities and Transportation Commission invites public participation in a workshop to discuss the development of a… Read more

Topic(s): General
04/03/2024
Call Before You Dig to Know What’s Below 
April is Safe Digging Month

LACEY, Wash. - As Washington residents prepare for spring gardening, home improvement projects, and construction, the Utilities and Transportation Commission reminds everyone to call 811 before digging to prevent injuries, property damage, and service disruptions. … Read more

Topic(s): Telephone, Consumer, Energy, General, Pipeline Safety, Water
03/19/2024
State regulators approve PacifiCorp’s first general rate case settlement

Media Contact: media@utc.wa.gov or 360-664-1125

Docket numbers: UE-230172 and UE-210852 (consolidated)

Customer rates to increase over next two years

Lacey, Wash. – Today, state regulators approved rate increases for PacifiCorp’s electric customers. 

The Utilities and… Read more

Topic(s): Consumer, Energy, General
03/14/2024
UTC staff recommend $252,000 plus penalty to CenturyLink for lack of documentation and customer service response times

Docket number: UT-240078

Editor's Note: This news release reflects the position of staff of the Washington Utilities and Transportation Commission (UTC) and NOT the views of the three-member commission. It discusses enforcement actions and penalties that the commissioners have not yet… Read more

Topic(s): Telephone, Consumer, General, Telecom
03/07/2024
UTC welcomes first Equity Director  

Media Contact: (360) 664-1116 or media@utc.wa.gov

UTC welcomes first Equity Director  

LACEY, Wash. -  The Utilities and Transportation Commission named Denise Williams as the new Equity Director, effective March 1.

Williams brings more than 15 years of experience as an… Read more

Topic(s): General
03/04/2024
UTC staff responded to thousands of customer complaints in 2023

Media Contact: (360) 664-1116 or media@utc.wa.gov 

UTC staff responded to thousands of customer complaints in 2023  Complaint investigations result in $265,531 in customer credits 

 

LACEY, Wash. – In 2023, consumer protection staff at the Washington Utilities and… Read more

Topic(s): Consumer
02/29/2024
UTC appoints human resources director

Media Contact: (360) 664-1116 or media@utc.wa.gov

LACEY, Wash. - The Utilities and Transportation Commission recently announced the appointment of Amy Neal as the new human resources director.

Neal has an extensive background in human resources, spending the last 16 years… Read more

Topic(s): General
02/06/2024
MEDIA ADVISORY: Public invited to comment on proposed PSE tariff revisions

Media contact: 360-664-1116 or media@utc.wa.gov 
Docket number: UE-220066, UG-220067 and UG-210918 (consolidated) 

Public invited to comment on PSE proposed tariff revisions 

LACEY, Wash. – The Washington Utilities and Transportation Commission is holding a public comment hearing… Read more

Topic(s): Energy
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