On April 24, 2019, the commission issued a complaint against CenturyLink based on a 911 service outage in July 2017. The complaint set the time for prehearing conference, which was held on May 23, 2019.
On May 24, 2019, the commission entered its prehearing conference order and notice of hearing, which established a procedural schedule including an evidentiary hearing to be held at 9:30 a.m. on September 24, 2019, in the commission's hearing room, First Floor, 621 Woodland Square Loop SE, Lacey, Washington.
On July 23, 2019, the commission issued a notice suspending its procedural schedule and requiring filing of settlement documents.
UT-190209 - All Documents