On April 24, 2019, the commission issued a complaint against CenturyLink based on a 911 service outage in July 2017. The complaint set the time for prehearing conference, which was held on May 23, 2019.
On May 24, 2019, the commission entered its prehearing conference order and notice of hearing, which established a procedural schedule including an evidentiary hearing to be held at 9:30 a.m. on September 24, 2019, in the commission's hearing room, First Floor, 621 Woodland Square Loop SE, Lacey, Washington.
On August 23, 2019, the commission issued a notice suspending its procedural schedule and requiring filing of settlement documents.
On September 25, 2019, the commission issued a notice reinstating and revising the procedural schedule, and scheduling a new evidentiary hearing to begin at 9:30 a.m. on February 13, 2020, in the commission's hearing room, 621 Woodland Square Loop SE, Lacey, Washington.
On November 14, 2019 the commission issued a notice revising the procedural schedule and rescheduling the evidentiary hearing to begin at 9:30 a.m. on March 31, 2020, in the commission's hearing room, 621 Woodland Square Loop SE, Lacey, Washington.
On February 21, 2020, the commission issued a notice revising the procedural schedule and rescheduling the evidentiary hearing to begin at 9:30 a.m. on April 9, 2020, in the commission's hearing room, 621 Woodland Square Loop SE, Lacey, Washington.
On March 20, 2020, the commission issued a notice revising the procedural schedule and canceling the evidentiary hearing. Due to the escalating COVID-19 situation and state-wide social distancing measures, the commission will decide this matter on a paper record.
UT-190209 - All Documents