CORONAVIRUS

For the latest information, resources, and guidance related to COVID-19, please visit our COVID-19 information page or visit our COVID-19 Utility Bill Assistance page.

• CenturyLink Communications (911 Outage Complaint), Docket UT-181051

  • On December 22, 2020, the commission filed a Complaint against CenturyLink Communications, LLC, alleging violations of RCW 80.36.080, RCW 80.36.220, WAC 480-120-412, and WAC 480-120-450(1).

  • On January 20, 2021, the commission issued a Notice scheduling a prehearing conference for February 9, 2021, at 9:30 a.m. To participate using the Microsoft Teams web application, use the following link: Join Microsoft Teams Meeting. To participate by phone, dial (253) 372-2181, Conference ID: 768 704 966#. 

  • On February 24, 2021, the commission issued Order 01. The prehearing conference order set the procedural schedule, including an evidentiary hearing on Monday, January 10, 2022, at 9 a.m. in the commissions hearing room, 621 Woodland Square Loop SE, Lacey, Washington. The hearing may continue on Tuesday, January 11, 2021, as needed