Washington Utilities and Transportation Commission
Updated as of Oct. 19, 2020
Information available in multiple languages
UTC Building Closed to the Public
The UTC building is closed to the public as of Wednesday,
March 25 until further notice. Despite this closure, the commission remains operational. If you
require assistance, please call our main line at 360-664-1234 or find online
services and contacts on our website: www.utc.wa.gov. To stay informed on the UTC's COVID-19 response, visit this page regularly.
For more information, please visit Washington State’s official COVID-19 site.
On March 23, Gov. Jay Inslee issued the Stay at Home, Stay Healthy order in Washington state, and on May 1 he extended the order and introduced a four-phased Safe Start recovery model for reopening.
On Oct. 15, the commission ordered investor-owned electric and natural gas utilities in Washington to continue a moratorium on disconnections for nonpayment until April 30, 2021. Also, utilities will continue to waive deposits for new customers and all late fees through Oct. 27, 2021.
Expanded bill assistance program for customers affected by COVID-19:
The commission is implementing our pandemic flu response strategy as part of our Continuity of Operations Plan. We remain in contact with state public health officials and the Washington Military Department, and are providing information to our staff and regulated companies as we monitor the situation.
The health and safety of our employees is our top priority. At this time, all UTC employees are telecommuting.
If you have business with the commission, please use our online services:
We are working directly with UTC-regulated utility and transportation companies to ensure lines of communications are open in the event that service is disrupted or additional public safety concerns emerge.
At this time, the UTC is holding open meetings, hearings, and workshops with telephonic or online-only participation. If you are planning to participate in a meeting, hearing, or workshop, make sure you check the calendar event for details.