Washington Utilities and Transportation Commission
Updated as of May 20, 2020
The UTC building is closed to the public as of Wednesday,
March 25 until further notice. Despite this closure, the commission remains operational. If you
require assistance, please call our main line at 360-664-1234 or find online
services and contacts on our website: www.utc.wa.gov. To stay informed on the UTC's COVID-19 response, visit this page regularly.
For more information, please visit Washington State’s official COVID-19 site.
On March 23, Gov. Jay Inslee issued the Stay at Home, Stay Healthy order in Washington state, and on May 1 he extended the order and introduced a four-phased Safe Start recovery model for reopening. We are currently in Phase One.
On May 5, Gov. Inslee extended the moratorium on service disconnects and late fees through May 31 for all energy, landline telephone, and water utilities.
Expanded bill assistance program for customers affected by COVID-19:
The commission is implementing our pandemic flu response strategy as part of our Continuity of Operations Plan. We remain in contact with state public health officials and the Washington Military Department, and are providing information to our staff and regulated companies as we monitor the situation.
The health and safety of our employees is our top priority. At this time, all UTC employees are telecommuting.
If you have business with the commission, please use our online services:
We are working directly with UTC-regulated utility and transportation companies to ensure lines of communications are open in the event that service is disrupted or additional public safety concerns emerge.
At this time, the UTC is holding open meetings, hearings, and workshops with telephonic or online-only participation. If you are planning to participate in a meeting, hearing, or workshop, make sure you check the calendar event for details.