The UTC regulates the rates and services of privately or investor owned utility and transportation companies. Our mission is to ensure that services are fairly priced, available, reliable and safe. Regulated Companies Include:
Electricity
Natural Gas
Water
Telephone
Garbage and Recycling
Residential Moving
Charter Buses
Airport Shuttle
Commercial Ferry
Natural Gas Pipeline
Our consumer protection specialists can assist you with billing disputes, service complaints, disconnect notices, deposit problems and more. We can also direct you to utility assistance programs or answer general questions about utility and transportation rates and services.
To submit a complaint:
The Consumer Protection Toll Free Help Line is open Monday – Friday 8 a.m. - 5 p.m.