Docket number: TC-130090
Company fined for overbooking bus, forcing passengers to stand
OLYMPIA, Wash. – State regulators today fined Northwest Trailways $800 for overloading a bus and forcing eight passengers to stand in the aisle while travelling from Leavenworth to Monroe, a distance of about 85 miles.
After conducting an investigation, the Washington Utilities and Transportation Commission (UTC) found the bus had violated safety regulations by making the eight passengers stand in the aisle for a distance exceeding 35 miles. The commission fined Northwest Trailways $100 per violation for a total of $800. The company paid the penalty yesterday.
A passenger travelling the Jan. 6 bus from Leavenworth to Monroe with 64 people on board complained to the UTC about the 56-passenger bus being overloaded and people standing in the aisles.
The Spokane-based company has six bus routes through Washington and Idaho serving 90,117 passengers in 2012.